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Banks and Building Societies

Voyant’s personal finance hub helps banks and building societies forge deeper relationships with their customers. In a retail branch environment, Voyant combines bricks-and-mortar and online business operations into one convenient service offering. Customer service personnel and in-branch advisers can use Voyant to facilitate customer discussions, conduct needs assessments, and check progress – becoming a "concierge" of banking services from loans and credit cards to mortgages and investment services. In turn, customers can use Voyant’s interactive web platform to see the impact of specific product recommendations illustrated in their plan.

By providing a common touch point for customer interaction, Voyant helps retail banks significantly differentiate their customer experience and increase up-sell and cross-sell opportunities.