Integration
Voyant features a highly flexible, web services based architecture that integrates easily with existing enterprise resources and helps organisations achieve faster time to market. User interfaces can be customised to highlight corporate brand elements including logos and trademarks, and standard navigation flows can be configured to match established enterprise processes that connect clients, advisors and business managers.
Support
The Voyant team leverages years of expertise in working with all levels of financial services organisations, including internal help desks, compliance groups, business users and client advisors. Whether in person, on the phone or online, Voyant offers support service tiers that can be combined and customised to meet an enterprises unique business needs. These include:
- First Response – provides support services direct to the end-user
- Help Desk Forward – the internal help desk notifies Voyant of a support request; Voyant then provides support services direct to the end-user
- Help Desk – provides support services direct to internal help desk staff
Training
Voyant training helps financial services organisations maximise return on investment and achieve strategic business objectives with Voyant software. Training is available in a range of flexible formats to drive increased sales and customer satisfaction. These include:
- On-site meetings and workshops
- Interactive webinars
- Teleconferences
- Self-service demos
- On-demand collateral and support services
Software As A Service
Voyant offers cost-effective "software as a service" solutions that deliver quick time-to-market, optimum security and superior infrastructure. Packages can be customised to fit the needs of any organisation with the goal of providing peak enterprise performance without the expensive upfront costs of purchasing hardware or licensing software.
